Kerdora Privacy Policy
Last updated: September 25, 2025
Kerdora (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and what choices you have. By using Kerdora, you agree to this Policy.
1. Information We Collect
We collect information in the following categories:
- Account info: Name and email when you sign up.
- Billing info: Payment details are processed by Stripe; we don’t store card data.
- Financial data: Advisors may input financial information about clients into the platform. This data is controlled by the advisor.
- Usage data: IP address, device, pages visited, and activity in the Service.
- Cookies and analytics: We use cookies and tools like PostHog to understand usage and improve the product.
We do not knowingly collect data from anyone under 18.
2. How We Use Information
We use the information we collect to:
- Provide and operate the Kerdora Service.
- Improve the product and develop new features.
- Communicate with you about updates, support, or marketing (you can opt out anytime).
- Create aggregated, anonymized data to analyze trends and improve the Service.
We do not use your data to train AI systems.
3. How We Share Information
We share information only with:
- Vendors: Stripe (billing), HubSpot (CRM), PostHog (analytics).
- Legal purposes: To comply with law or protect our rights.
We don’t sell or rent your personal information.
4. Cookies and Tracking
- We use cookies and similar technologies to recognize you, understand how the Service is used, and improve performance.
- You can usually disable cookies in your browser, but some features may not work properly.
- We may not respond to all “Do Not Track” signals from browsers.
5. Data Retention and Security
- We keep your data as long as needed to provide the Service, comply with legal obligations, or resolve disputes.
- After account closure, we may retain anonymized or residual data for internal purposes. We may also retain limited records (like billing history) if required by law.
- Data is stored in the U.S. on providers like Render.
- We use industry-standard safeguards, including encryption at rest and in transit.
6. Your Rights and Choices
Depending on your location, you may have certain rights:
- Access and export: You can request a copy of your data.
- Delete: You can request deletion of your account and data.
- Correction: You can ask us to fix inaccurate information.
- Marketing: You can opt out of marketing emails anytime.
- Verification: We may require you to verify your identity before fulfilling requests.
We will not discriminate against you for exercising your rights.
7. Children
Kerdora is not for individuals under 18. We do not knowingly collect data from minors. If we learn we have, we’ll delete it.
8. State Privacy Rights
If you’re a resident of California or another state with consumer privacy laws:
- You may have additional rights to know, access, delete, or opt out of certain sharing.
- To exercise these rights, email us at taylor@kerdora.com.
- We will verify your request before fulfilling it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we’ll notify you by email or in the Service.
10. Contact Us
If you have questions about this Policy, contact us at:
TSNV, Inc.
Email: taylor@kerdora.com